Thank you for
visiting the Extreme Nutrition Store Ltd website. This privacy policy tells you
how we use personal information collected at this site. Please read this
privacy policy before using the site or submitting any personal information. By
using the site, you are accepting the practices described in this privacy
policy. These practices may be changed, but any changes will be posted, and
changes will only apply to activities and information on a going forward, not
retroactive basis. You are encouraged to review the privacy policy whenever you
visit the site to make sure that you understand how any personal information
you provide will be used.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking
Technology
The Site may use
cookie and tracking technology depending on the features offered. Cookie and tracking
technology are useful for gathering information such as browser type and
operating system, tracking the number of visitors to the Site, and
understanding how visitors use the Site. Cookies can also help customize the
Site for visitors. Personal information cannot be collected via cookies and
other tracking technology, however, if you previously provided personally
identifiable information, cookies may be tied to such information. Aggregate
cookie and tracking information may be shared with third parties.
Our Commitment to
Privacy
Our Privacy Policy
was developed as an extension of our commitment to combine the highest-quality
products and services with the highest level of integrity in dealing with our
clients and partners. The Policy is designed to assist you in understanding how
we collect, use and safeguard the personal information you provide to us and to
assist you in making informed decisions when using our site and our products
and services. This statement will be continuously assessed against new
technologies, business practices and our customers' needs.
What Information Do
We Collect?
When you visit our Web site you may provide us with two types of information:
personal information you knowingly choose to disclose that is collected on an
individual basis and Web site use information collected on an aggregate basis
as you and others browse our Web site.
1. Personal
Information You Choose to Provide
Personal Information
If you choose to request further information on our products or services from
us or our partners, you may need to give personal information and authorization
to obtain this information. For example, you may need to provide the following
information:
Name
Mailing address
Email address
Home and business phone number
Other personal information (e.g. mother's maiden name)
Email Information
In addition to providing the foregoing information to our partners, if you
choose to correspond further with us through email, we may retain the content
of your email messages together with your email address and our responses. We
provide the same protections for these electronic communications that we employ
in the maintenance of information received by mail and telephone.
Web Site Use
Information
Similar to
commercial Web sites, our Web site utilizes a standard technology called
"cookies" (see explanation below, What Are Cookies?) and Web server
logs to collect information about how our Web site is used. Information
gathered through cookies and Web server logs may include the date and time of
visits, the pages viewed, time spent at our Web site, and the Web sites visited
just before and just after our Web site. This information is collected on an
aggregate basis. None of this information is associated with you as an
individual.
How Do We Use the
Information That You Provide to Us?
Broadly speaking, we
use personal information for purposes of administering our business activities,
providing customer service and making available other products and services to
our customers and prospective customers. Occasionally, we may also use the
information we collect to notify you about important changes to our Web site,
new services and special offers we think you will find valuable. The lists used
to send you product and service offers are developed and managed under our
traditional corporate standards designed to safeguard the security and privacy
of our customers' personal information. As a customer, you will be given the
opportunity, at least once annually, to notify us of your desire not to receive
these offers.
Extreme Nutrition
Store Ltd use your personal data:
to provide goods and
services to you;
to make a tailored
website available to you;
to manage any
registered account(s) that you hold with us;
to verify your
identity;
for crime and fraud
prevention, detection and related purposes;
to contact you
electronically about promotional offers and products and services which we
think may interest you;
to enable Extreme
Nutrition Store Ltd to manage customer service interactions with you; and
where we have a
legal right or duty to use or disclose your information (for example in
relation to an investigation by a public authority or in a legal dispute).
What Are Cookies?
Cookies are a
feature of browser software that allows web servers to recognise the computer
used to access a website. Cookies are small pieces of data that are stored by a
user's web browser. Cookies can remember what information a user accesses on
one web page to simplify subsequent interactions with that website by the same
user or to use the information to streamline the user's transactions on related
web pages. This makes it easier for a user to move from page to page and to
complete transactions over the internet. Cookies should make your online
experience easier and more personalised. The table below explains the cookies
we use and why.
Google Analytics
When someone visits extremenutritionstore.com
we use a third-party service called Google Analytics, to collect standard
internet log information and details of visitor behaviour patterns. We do this
to report on things such as the number of visitors to the various parts of the
site. This information is only processed in a way which does not identify
anyone. We do not make, and do not allow Google to make, any attempt to find out
the identities of those visiting our website. Data is recorded purely for
reporting purposes and to ensure that visitors to our website can find the
correct products and pages they are searching for.
The retention period
applies to user-level and event-level data associated with cookies,
user-identifiers (e.g., User-ID) and advertising identifiers (e.g., DoubleClick
cookies, Android’s Advertising ID, Apple’s Identifier for Advertisers).
When data reaches
the end of the retention period, it is deleted automatically on a monthly
basis.
Web Banner
Advertising
If you visit our
websites, you may receive personalised banner advertisements whilst browsing
other websites. Any banner advertisements you see will relate to products
you have viewed whilst browsing our websites on your computer or other devices.
These advertisements
are provided by Extreme Nutrition Store Ltd via market leading specialist
providers using ‘cookies’ placed on your computer or other devices (see further
information on the use of cookies in our Cookie Policy). You can remove
or disable cookies at any time - see below for further information.
How to opt-out of
Cookies
Most web browsers
allow some control of most cookies through the browser settings. To find out
more about cookies, including how to see what cookies have been set and how to
manage and delete them, visit www.allaboutcookies.org.
To opt out of being
tracked by Google Analytics across all websites visit
https://tools.google.com/dlpage/gaoptout.
How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs to
gather information about our Web site users' browsing activities, in order to
constantly improve our Web site and better serve our customers. This information
assists us to design and arrange our Web pages in the most user-friendly manner
and to continually improve our Web site to better meet the needs of our
customers and prospective customers.
Cookies help us
collect important business and technical statistics. The information in the
cookies lets us trace the paths followed by users to our Web site as they move
from one page to another. Web server logs allow us to count how many people
visit our Web site and evaluate our Web site's visitor capacity. We do not use
these technologies to capture your individual email address or any personally
identifying information about you although they do permit us to send focused
online banner advertisements or other such responses to you.
Notice of New
Services and Changes
Occasionally, we may also use the information we collect to notify you about
important changes to our Web site, new services and special offers we think you
will find valuable. As our client, you will be given the opportunity to notify
us of your desire not to receive these offers by clicking on a response box
when you receive such an offer or by sending us an email request at info@extremenutritionstore.com
Evaluation of
Information Protection Practices
Periodically, our operations and business practices are reviewed for compliance
with corporate policies and procedures governing the security, confidentiality
and quality of our information.
Employee Access,
Training and Expectations
Our corporate values, ethical standards, policies and practices are committed
to the protection of customer information. In general, our business practices
limit employee access to confidential information, and limit the use and
disclosure of such information to authorised persons, processes and
transactions.
Do We Disclose
Information to Outside Parties?
We may provide aggregate information about our customers, sales, Web site
traffic patterns and related Web site information to our affiliates or
reputable third parties, but this information will not include personally
identifying data, except as otherwise provided in this Privacy Policy.
What About Legally
Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words,
when we, in good faith, believe that the law requires it or for the protection
of our legal rights.
What About Other Web
Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or
from our Web site nor the information or content contained therein. Often links
to other Web sites are provided solely as pointers to information on topics
that may be useful to the users of our Web site.
Please remember that
when you use a link to go from our Web site to another Web site, our Privacy
Policy is no longer in effect. Your browsing and interaction on any other Web
site, including Web sites which have a link on our Web site, is subject to that
Web site's own rules and policies. Please read over those rules and policies
before proceeding.
Mailing Lists
As part of the
registration process for our e-newsletter, we may collect personal information.
We use this information for a couple of reasons: to tell you about things
you’ve asked us to tell you about; to contact you if we need to obtain or
provide additional information; to check our records are right and to check
every now and then that you’re happy and satisfied. We don't rent or trade
email lists with other organisations and businesses.
We use an integrated
sender to deliver our newsletter. We gather statistics around email opening and
clicks using industry standard technologies to help us monitor and improve our
e-newsletter.
You can unsubscribe
from our promotional emails at any time by clicking the unsubscribe link at the
bottom of any of our emails or by emailing our Customer Services team at info@extremenutritionstore.com
Your Consent
By using our Web
site you consent to our collection and use of your personal information as
described in this Privacy Policy. If we change our privacy policies and
procedures, we will post those changes on our Web site to keep you aware of
what information we collect, how we use it and under what circumstances we may
disclose it.
Access to your personal information
As part of our
commitment to keeping your data private, you are fully entitled to view, amend
or delete personal information that we hold.
To request
information on your personal data or ask for us to delete any details we store,
please email info@extremenutritionstore.com or call 01708 733881
You can also write
to us at:
Extreme Nutrition
Store Ltd
26 Quadrant Arcade
Market Place
Romford
Essex
RM1 3ED
Note: We may be
required to continue storing certain personal data for legal reason e.g. tax
purposes or proof of sales.
How long do we keep your
data?
We will not retain
your data for longer than necessary for the purposes set out in this Policy.
Different retention periods apply for different types of data, however the
longest we will normally hold any personal data is 6 years.
Changes to this
Privacy Notice
This Privacy Policy
is reviewed regularly and is subject to amendment, without prior notification.
Visitors to
our website
When someone visits extremenutritionstore.com
we collect standard internet log information and details of visitor behavior
patterns. We do this to find out things such as the number of visitors to the
various parts of the site. We collect this information in a way which does not
identify anyone. We do not make any attempt to find out the identities of those
visiting our website. We will not associate any data gathered from this site
with any personally identifying information from any source. If we do want to
collect personally identifiable information through our website, we will be up
front about this. We will make it clear when we collect personal information
and will explain what we intend to do with it.
Use of cookies by extremenutritionstore.com
Cookies are small
text files that are placed on your computer by websites that you visit. They
are widely used in order to make websites work, or work more efficiently, as
well as to provide information to the owners of the site.
The table below
explains the cookies we use and why.
Most web browsers
allow some control of most cookies through the browser settings. To find out
more about cookies, including how to see what cookies have been set and how to
manage and delete them, visit www.allaboutcookies.org.
To opt out of being
tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.
YouTube cookies
We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.
